WEBTECHNOCRATS LIVECHAT delivers the best possible live chat, online visitor interaction and conversion solutions to both SMBs and enterprises worldwide. We connects potential customers browsing your website with our specialised support desks and sales teams.
Up-Sell and Cross-Sell : By engaging with customers we allows your representatives staffed at webtechnocrats.com to understand your customer needs, they can advise, up-sell or cross-sell other product lines – all adding to your profits.
Decrease your personnel cost : One operator can easily handle multiple live support chat at the same time.
Increase your customer satisfaction and loyalty : Your customers experience shorter waiting time and get immediate answers to their questions.
Decrease your phone bill: Your communication costs will decrease, especially if you are using an 800 number.